Refund Policy

1. Customer-Provided Materials

When you provide your own fabric for our male tailoring services:

• We do not require any advance payment for our tailoring services
• Payment is only collected upon completion and delivery of the garment
• You will have the opportunity to review the finished product before payment
• If the garment doesn't fit properly, we compensate for your fabric cost

2. Fabric Purchase Through Us

When you request us to purchase fabric on your behalf:

• Payment for the fabric is required upfront
• Tailoring fees are collected only upon completion and delivery
• You will receive detailed receipts for both fabric and tailoring costs
• We guarantee proper fit or full compensation

1. Customer-Provided Fabric Compensation

Our most distinctive policy - if you provide your own fabric and the final garment doesn't fit properly:

• We will compensate you for the full cost of your fabric
• This applies to all male garments (shirts, pants, coats, suits)
• Compensation is provided regardless of tailoring service fees
• This demonstrates our confidence in our measurement and tailoring skills
• We stand behind the quality of our work completely

2. Quality Guarantee

We stand behind the quality of our work. If you are not satisfied with the final product:

• We will refund the full tailoring service fee
• If you provided your own fabric, we will compensate you for the fabric cost
• Refunds are processed within 5-7 business days
• We work with you to resolve any fit issues

1. Eligible for Refund/Compensation

Refunds and fabric compensation are available under the following conditions:

• Significant quality issues with the tailoring work
• Major deviations from agreed-upon specifications
• Unresolvable fit issues despite proper measurements
• Garments that don't meet our quality standards
• Any dissatisfaction with the final product

2. Non-Refundable Items

The following are not eligible for refunds:

• Fabric purchased through us (unless damaged during our handling)
• Completed alterations that meet the agreed specifications
• Services that have been completed according to the customer's requirements
• Fabric costs once the material has been cut and used

To ensure your satisfaction with our male tailoring services:

• We provide multiple fitting sessions during the tailoring process
• You can request adjustments before the final delivery
• We maintain detailed records of measurements and specifications
• Final fitting is conducted before payment collection
• We work closely with you throughout the entire process

If you have concerns about your garment:

• Contact us immediately at our Shan Tailors shop in Kahalgaon, Bhagalpur
• We will schedule a fitting session to address any issues
• We will make necessary adjustments at no additional cost
• If issues cannot be resolved, we will provide appropriate compensation
• Your satisfaction is our top priority